Process Safety and Environmental Protection, 18 December 2013.
Martin J. Goodfellow, Jonathan Wortley, Adisa Azapagic.
School of Chemical Engineering and Analytical Science, The Mill, Sackville Street, The University of Manchester, Manchester M13 9PL, UK and
School of Mechanical, Aerospace and Civil Engineering, Sackville Street Building, Sackville Street, The University of Manchester, M13 9PL, UK and
Rolls-Royce Plc., PO Box 2000, Raynesway, Derby DE23 7XX, UK.
Abstract
Large infrastructure projects such as new roads, railways and nuclear plants have often suffered from public opposition, causing significant delays and costs. In many cases poor engagement between the supporters of construction and the public have contributed to this. Therefore, this paper proposes a novel design framework with the aim of improving public engagement at an early design stage. Following a modified quality function deployment (QFD) process, it enables incorporation of public preferences into the design process, thus helping to improve the social acceptability of large infrastructure projects and reduce costs related to opposition and delays. The application of the framework is illustrated by a case study related to design of nuclear power plants.
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